This Personal Data Privacy Policy (hereinafter – Privacy Policy) applies to all information that the site “Zhanat Global”, located on the domain name www.zhanatglobal.com, may obtain about the User during the use of the website of the online store, programs and products of the online store.

1. DEFINITION OF TERMS
1.1. The following terms are used in this Privacy Policy:
1.1.1. “Administration of the website of the online store (hereinafter – the Site Administration)” – authorized employees to manage the site, acting on behalf of Zhanat Global, which organizes and (or) carries out the processing of personal data, as well as determines the purposes of personal data processing, the composition of personal data subject to processing, actions (operations) performed with personal data.
1.1.2 “Personal Data” – any information relating to a directly or indirectly defined or identifiable natural person (subject of personal data).
1.1.3 “Processing of personal data” means any action (operation) or set of actions (operations) performed with or without the use of automation means with personal data, including collection, recording, systematization, accumulation, storage, clarification (update, change), extraction, use, transfer (distribution, provision, access), depersonalization, blocking, deletion, destruction of personal data.
1.1.4. “Confidentiality of personal data” – a requirement mandatory for the Operator or any other person who has access to personal data not to allow their dissemination without the consent of the subject of personal data or other legal basis.
1.1.5. “User of the Website of the online store (hereinafter referred to as “User”)” – a person who has access to the Website via the Internet and uses the Website of the Online Store.
1.1.6. “Cookies” – a small piece of data sent by a web server and stored on the user’s computer, which a web client or web browser sends to the web server in an HTTP request each time it tries to open a page of the respective website.
1.1.7. “IP address” means a unique network address of a node in a computer network based on the IP protocol.

2. GENERAL PROVISIONS
2.1. The User’s use of the web-site of the online store means agreement with this Privacy Policy and the terms of processing the User’s personal data.
2.2. In case of disagreement with the terms of the Privacy Policy, the User must stop using the website of the online store.
2.3. This Privacy Policy applies only to the site of the online store www.zhanatglobal.com. The online store does not control and is not responsible for third party websites, to which the User can go through the links available on the website of the online store.
2.4. The Administration of the site does not verify the accuracy of personal data provided by the User of the Internet-shop site.

3. SUBJECT MATTER OF THE PRIVACY POLICY

3.1 This Privacy Policy establishes the obligations of the Administration of the online store website on non-disclosure and confidentiality protection of personal data, which the User provides at the request of the Administration of the website when registering on the website of the online store or when placing an order for the purchase of Goods.
3.2 The personal data allowed to be processed under this Privacy Policy is provided by the User by filling in the registration form on the Website of the online store www.zhanatglobal.com in the Section Name section and includes the following information:
3.2.1. surname, first name of the User;
3.2.2. contact phone number of the User;
3.2.3. electronic mail (e-mail) address;
3.2.4. the delivery address of the Goods;
3.2.5. the User’s place of residence;
3.2.6. the User’s date of birth.
3.3. The online store protects the Data, which are automatically transmitted in the process of viewing advertising blocks and when visiting pages on which the statistical script of the system (“pixel”) is installed:
• IP address;
• cookie information;
• information about your browser (or other program that accesses the ads);
• access time;
• address of the page where the ad unit is located;
• referrer (address of the previous page).
3.3.1. Disabling cookies may result in the inability to access parts of the online store site that require authorization.
3.3.2. The online store collects statistics about IP-addresses of its visitors. This information is used to identify and solve technical problems, to control the legality of financial payments.
3.4. Any other personal information not specified above (purchase history, browsers and operating systems used, etc.) is subject to secure storage and non-dissemination, except as provided in clauses 5.2. and 5.3. of this Privacy Policy. 5.2. and 5.3. of this Privacy Policy.

4. PURPOSES OF COLLECTING USER’S PERSONAL INFORMATION
4.1. The Administration of the online store website may use the User’s personal data for the following purposes:
4.1.1. Identification of the User registered on the website of the Online Store to place an order and (or) conclude a Distance Selling Agreement with the Name of the Online Store.
4.1.2. Providing the User with access to personalized resources of the Website of the online store.
4.1.3. Establishing feedback with the User, including sending notifications, inquiries regarding the use of the Website of the online store, provision of services, processing requests and applications from the User.
4.1.4. Determination of the User’s location for security, fraud prevention.
4.1.5. Confirmation of the accuracy and completeness of personal data provided by the User.
4.1.6. Creating an account to make purchases, if the User has agreed to create an account.
4.1.7. Notification of the User of the Website of the online store about the status of the Order/Application.
4.1.8. Processing and receipt of payments, confirmation of tax or tax benefits, disputing a payment, determining eligibility for a credit line by the User.
4.1.9. Providing the User with effective customer and technical support in case of problems related to the use of the Website of the online store.
4.1.10. Providing the User with his consent, product updates, special offers, price information, newsletters and other information on behalf of the Online Store or on behalf of the partners of the Online Store.
4.1.11. Carrying out advertising activities with the User’s consent.
4.1.12. Providing the User with access to the websites or services of the partners of the Online Store in order to receive products, updates and services.

5. METHODS AND TERMS OF PERSONAL INFORMATION PROCESSING
5.1. Processing of the User’s personal data shall be carried out without time limit, by any lawful means, including in personal data information systems with or without the use of automation tools.
5.2. the User agrees that the Website Administration has the right to transfer personal data to third parties, in particular, courier services, postal organizations, telecommunication operators, solely for the purpose of fulfilling the User’s order placed on the Website of the online store “Shop Name”, including the delivery of Goods.
5.3. The User’s Personal Data may be transferred to authorized state authorities of the Russian Federation only on the grounds and in accordance with the procedure established by the legislation of the Russian Federation.
5.4. In case of loss or disclosure of personal data, the Website Administration informs the User about the loss or disclosure of personal data.
5.5. Administration of the site takes the necessary organizational and technical measures to protect the User’s personal information from illegal or accidental access, destruction, modification, blocking, copying, distribution, as well as from other illegal actions of third parties.
5.6. The Administration of the site together with the User takes all necessary measures to prevent losses or other negative consequences caused by the loss or disclosure of the User’s personal data.

6. OBLIGATIONS OF THE PARTIES
6.1. The User is obliged to:
6.1.1. Provide information about personal data necessary for using the Website of the online store.
6.1.2. Update, supplement the provided information on personal data in case of changes in this information.
6.2. The administration of the site is obliged:
6.2.1. Use the received information exclusively for the purposes specified in clause 4 of this Privacy Policy.
6.2.2. Ensure confidentiality of confidential information, not to disclose without prior written permission of the User, as well as not to sell, exchange, publish or disclose by other possible means the transferred personal data of the User, except for clauses 5.2 and 5.3 of this Privacy Policy. 5.2. and 5.3. of this Privacy Policy.
6.2.3. Take precautionary measures to protect the confidentiality of the User’s personal data according to the procedure usually used to protect such information in the existing business turnover.
6.2.4. Block personal data related to the respective User from the moment of application or request of the User or his/her legal representative or authorized body for the protection of the rights of personal data subjects for the period of verification, in case of detection of unreliable personal data or unlawful actions.

7. LIABILITY OF THE PARTIES
7.1. The site Administration, which has not fulfilled its obligations, shall be liable for losses incurred by the User in connection with the unauthorized use of personal data, in accordance with the laws of the Russian Federation, except as provided for in clauses. 5.2., 5.3. and 7.2. of this Privacy Policy.
7.2 In case of loss or disclosure of Confidential Information the Administration of the site is not responsible if this confidential information:
7.2.1 Became public domain before its loss or disclosure.
7.2.2. was received from a third party before it was received by the Website Administration.
7.2.3. has been disclosed with the User’s consent.

8. DISPUTE RESOLUTION
8.1 Before filing a claim with the court on disputes arising from the relationship between the User of the Online Store site and the Administration of the site, it is mandatory to submit a claim (a written proposal for voluntary settlement of the dispute).
8.2 Within 30 calendar days from the date of receipt of the claim, the recipient of the claim shall notify the claimant in writing of the results of the review of the claim.
8.3 In case of failure to reach an agreement, the dispute will be referred to a judicial body for consideration in accordance with the current legislation of the Russian Federation.
8.4 The current legislation of the Russian Federation shall apply to this Privacy Policy and relations between the User and the Website Administration.

9. ADDITIONAL CONDITIONS
9.1 Administration of the site has the right to make changes to this Privacy Policy without the User’s consent.
9.2 The new Privacy Policy comes into effect from the moment of its posting on the Website of the online store, unless otherwise provided by the new version of the Privacy Policy.
9.3 All suggestions or questions regarding this Privacy Policy should be reported by indicating the section of the online store’s website.
9.4 The current Privacy Policy is available at www.zhanatglobal.com.